A Call Center dialer helps the businesses segment the data and dials out the contacts in a programmatic way. In the use-cases above, call center dialer intelligently assigns the calls based on their wait time, call drop ratio, variance factor, and maximum pacing ratio, helping them qualify the leads more efficiently. For sending out reminders, upselling or cross-selling, scheduling callbacks for customers.Picking a dialer is a contextual thing, and it depends on the scale of your business or the strength of the call center. And Call blending is a call center with agents that are able to both receive inbound calls as well as make outbound calls through a predictive dialing engine.
Features are:
- Multiple dialing modes
- Agent call intervention
- Agent inter dialing support
- Real-Time Reporting,And more.
Watch Demo for Call Center Dialer:
https://www.kingasterisk.com/demo.php
Skype : king.asterisk
Contact : +91 9687733355
Computer - Advanced Call Center Dialer Solution by Kingasterisk Technologies
Published on September 24, 2021
Published by Kingasterisk
Viewed by 2 people
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United States
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New Jersey
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Alpha
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Kingasterisk
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