User description

I've tried putting in Minecraft Launcher for days now, with no success. I've tried all the typically prompt methods (e.g. home windows updates, wsreset, reregistering the shop, etc.).

I'm right down to the purpose the place I found out the place to find the logs to attempt to get some more *technical* help.....


* Downloading worked high quality

* When on the Minecraft Launcher web page and clicking the "Set up" button, nothing (!) occurs

* When in the library checklist, and clicking the "cloud" icon within the Minecraft Launcher row, it begins spinning for a while, then stops and reverts to the "cloud" icon

Looking at the logs, here's my general impression:

* There's an terrible lot of "Error: The operation completed successfully.", which sounds a bit bizarre (although is probably okay)

* There's a bunch of "Error: Unknown HResult Error code: 0xefffffff"

* A single "Error: A specified logon session does not exist. It might already have been terminated."

* A bunch of "Error: Unknown HResult Error code: 0x89245104"

* A bunch of "Error: The parameter is inaccurate."


* I'm a software program engineer myself (which is why after following a number of 20-steps-to-fix-microsoft-store or whatevers, I began to search for logs instead), so some insights into how to fix these particular, obvious mentions of errors within the logs could be very much appretiated.

* I've included the full logs from one attempt down below, and changed some stuff that sounded like account IDs and many others. by REDACTED_FOR_Privateness

* Logs are retrieved from the Event Viewer

* If there's community assist Based ON THE ERRORS FROM THE LOGS, that may after all be tremendously appreciated, but I am fairly sure that at this point, the help will have to be from actual Microsoft workers, as a result of only they will have access to the code (or at least know who to contact, understanding software program engineers, they are not exposing themselves in any ways to end users ;) )

* Exact windows model is Microsoft Home windows 10 Professional, construct Version 10.0.19044 Construct 19044

* Hardware is a Lenovo Thinkpad X1 Excessive

Page action fired for MyLibraryV2Page with conduct Install.

Function: PageAction

Supply: D:\a\_work\1\s\src\Shell\WinStore.App\Instrumentation\Telemetry\Telemetry.cs (918)

Shouldn't show Volume Chooser - no Quantity Chooser situations met. Default Volume: C:, Obtainable Space: 215571763200, Is System Quantity: True, Is Full Trust Volume: True, Product Size: 10612736, Is Product Full Belief: True, Is SD Card Choose-Out: False

Perform: ShouldShowVolumeDialogAsync

Supply: D:\a\_work\1\s\src\Shell\WinStore.App\ViewModels\Dialogs\VolumeChooserDialogViewModel.cs (330)

TryInstallWithDialog: Wanting to show None dialog for product 9PGW18NPBZV5 - Minecraft Launcher, install sort Install, catalogId

Perform: TryInstallWithDialogs

Source: D:\a\_work\1\s\src\Shell\WinStore.App\Acquisition\InstallHelper.cs (224)

AcquisitionIdentity: "WebAccountId":"REDACTED_FOR_Privateness","AccountProviderId":"","Authority":"shoppers","ConnectedAccountProvider":REDACTED_FOR_Privacy"

Function: Windows::ApplicationModel::Retailer::Preview::InstallControl::AppInstallManagerImpl::put_AcquisitionIdentity

Source: onecoreuap\enduser\winstore\installservice\lib\appinstallcontrol.cpp (1161)


WindowsUpdateInstaller-BeginInstall 9PGW18NPBZV5, catalogId , skuId 0010

Operate: BeginInstall

Supply: D:\a\_work\1\s\src\Shell\WinStore.App\Acquisition\WindowsUpdateInstaller.cs (319)

request: productId = 9PGW18NPBZV5, skuId = 0010, catalogId = , flightId = , volumePath = , CV = HEYD8Zf/rEqMzD8t.21.1, repair = false, userInteractive = true, allowDownloadOnAnyNetwork = false, forceUseOfNonRemovableStorage = false, allowForcedAppRestart = false, launchAfterInstall = false

Perform: Windows::ApplicationModel::Store::Preview::InstallControl::AppInstallManagerImpl::_StartBundleProductInstallAsync

Supply: onecoreuap\enduser\winstore\installservice\lib\appinstallcontrol.cpp (4687)

[Telemetry]: InstallOperationRequest :: __TlgCV__ = HEYD8Zf/rEqMzD8t.21.1 ProductId = 9PGW18NPBZV5 SkuId = 0010 CatalogId = BundleId = VolumePath =

[Begin] Queueing Work for Catalog Item UserSID = REDACTED_FOR_Privateness CatalogId = ProductId:9PGW18NPBZV5/0010 properties = "UserIdentityInfo":"\"WebAccountId\":\"REDACTED_FOR_Privacy\",\"AccountProviderId\":\"\",\"Authority\":\"consumers\",\"ConnectedAccountProvider\":\"REDACTED_FOR_Privateness\"","VolumePath":"","CallerApplicationId":"Microsoft.WindowsStore_8wekyb3d8bbwe","IsInteractive":true,"AllowDownloadOnAnyNetwork":false,"Restore":false,"AllowForcedAppRestart":false,"ForceUseOfNonRemovableStorage":false,"InstallForAllUsers":false,"StageButDoNotInstall":false,"CatalogId":""

Function: InstallQueue2::CreateWork

Source: onecoreuap\enduser\winstore\installservice\libqueue2\installqueue2.cpp (788)

[Telemetry]: DownloadUrl :: __TlgCV__ = HEYD8Zf/rEqMzD8t. PartB_Ms.Qos.OutgoingServiceRequest = 14 operationName = DownloadUrl targetUri = Minecraft fieldsTemplate=InstallAgent&market=CH&languages=en-US,en,impartial latencyMs = 359 serviceErrorCode = zero succeeded = true requestMethod = GET responseContentType = JSON protocol = HTTP protocolStatusCode = 200 dependencyOperationName = dependencyOperationVersion = dependencyName = dependencyType = responseSizeBytes = 37181 HResult = 0

Error: Unknown HResult Error code: 0xefffffff

Perform: LogTelemetryEvent

Source: onecoreuap\enduser\winstore\installservice\svc\logging.cpp (10)

Http GET response:,en,neutral

Perform: FetchUriResponseWithAuthTicket

Supply: onecoreuap\enduser\winstore\installservice\lib\httphelpers.cpp (137)

[End] Queueing Work for Catalog Merchandise UserSID = REDACTED_FOR_Privateness CatalogId = ProductId:9PGW18NPBZV5/0010 properties = "UserIdentityInfo":"\"WebAccountId\":\"REDACTED_FOR_Privateness \",\"AccountProviderId\":\"\",\"Authority\":\"customers\",\"ConnectedAccountProvider\":\"REDACTED_FOR_Privateness \"","VolumePath":"","CallerApplicationId":"Microsoft.WindowsStore_8wekyb3d8bbwe","IsInteractive":true,"AllowDownloadOnAnyNetwork":false,"Restore":false,"AllowForcedAppRestart":false,"ForceUseOfNonRemovableStorage":false,"InstallForAllUsers":false,"StageButDoNotInstall":false,"CatalogId":""

Source: (788)

[Start] Searching for PluginPluginId = Microsoft.GamingServices_8wekyb3d8bbwe

Function: PluginHelpers::ActivatePlugin

Supply: onecoreuap\enduser\winstore\installservice\libqueue2\pluginhelpers.cpp (87)

**Set up Service**

[Finish] Looking for PluginPluginId = Microsoft.GamingServices_8wekyb3d8bbwe

Error: The operation completed successfully.


Supply: (87)


GamePlatformPackageQueue_QueueInstall Count=1, AppId=Microsoft.WindowsStore_8wekyb3d8bbwe, Cv=HEYD8Zf/rEqMzD8t.

Error: A specified logon session does not exist. It might already have been terminated.